--- status: "published" title: 'Troubleshooting license issues in the Next.js Supabase kit' label: 'License' order: 6 description: 'Troubleshoot issues related to license in the Next.js Supabase SaaS kit' --- ## Email from GitHub not received If you haven't received the GitHub invitation email after purchasing a Makerkit license, this is almost always due to GitHub's email delivery behavior. ### Understanding GitHub's Email Behavior **Important:** GitHub sends repository invitations to your **primary email address** associated with your GitHub account, not the email you used for your Makerkit purchase or payment or where the invitation was sent. ### How to Find Your GitHub Primary Email 1. Go to [GitHub Email Settings](https://github.com/settings/emails) 2. Look for the email marked as "Primary" 3. Check the inbox of that primary email address for the Makerkit repository invitation ### Common Scenarios #### Scenario 1: Different Email for Purchase vs. GitHub If you purchased Makerkit with `work@company.com` but your GitHub primary email is `personal@gmail.com`, the invitation will be sent to `personal@gmail.com`. #### Scenario 2: Multiple GitHub Email Addresses If you have multiple email addresses in your GitHub account but only one is set as "Primary", only that primary email will receive the invitation. ### Steps to Resolve 1. **Check Your GitHub Primary Email** - Visit [GitHub Email Settings](https://github.com/settings/emails) and make sure your primary email is set correctly - Check the inbox (including spam/junk folders) of your primary email address 2. **Change Your Primary Email (if needed)** - If you want invitations sent to a different email: - Add the desired email to your GitHub account if not already added - Verify the email address - Set it as your primary email - Contact Makerkit support to resend the invitation 3. **Check Spam/Junk Folders** - GitHub invitation emails sometimes end up in spam - Search for emails from `notifications@github.com` 4. **Check GitHub Organizations** - Visit [GitHub Notifications](https://github.com/settings/organizations) - Organizations may also appear there ### Still Can't Find the Invitation? If you've checked your primary email and still haven't received the invitation: 1. Contact Makerkit support with: - Your GitHub username - Your GitHub primary email address - Confirmation that you've checked spam folders Support will resend the invitation to ensure you receive it.